Extra Space will be the self storage company that
inspires urbanites to get more space out of their shrinking living and work spaces.
Our vision is to be acknowledged as the industry
leader, the most recognised and trusted brand and
the most sought after company to work for in the
self storage sector in Asia.
In a world which our living and working spaces are shrinking , Extra Space Self Storage creates more room by inspiring people to use storage to enhance their businesses and their lifestyles.
People before stuff: Putting people first whenever we start out on a venture. Designing our product and service with the end customer in mind. Appreciating our customers human failings and making contingency for that.
Looking for creative solutions with the limited resources available. Tapping the hidden talents of the Extra Space workforce. Always asking “what if”.
Knowing that our customers do not want to master our processes. We need to make our process more transparent and easy for the customer to work with. Where possible we must eliminate steps and paperwork.
Never resting on past success. No matter how successful we become, we will always look for ways to delight the customer in their relationship with space. Being prepared to step out of our comfort zone. We will continue to professionalise our ways of working.